This case is resolved now

Indian room is a vip made side room I believe?
This means they can room block whoever they want, if they don't want someone in their room they have every right to room block.
However the inappropriate comments you mentioned abt dead parents is actionable, we can't action off of screenshots. Since it's a guest account I'm guessing it's an evading who keeps coming back.
 
We can't take action on them room blocking you from their own room, they have every right to do that.
@Arkham
 
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