Teen-chat.org - Free Teen Chat Rooms

This Privacy Policy explains what information Teen Chat (teen-chat.org) collects, how we use it, who we share it with, how long we keep it, and the choices you have. It applies to the teen-chat.org website and the Teen Chat chat rooms. By using Teen Chat, you agree to this policy.

Who can use Teen Chat

Teen Chat is only for teenagers aged 13 to 19.
• Children under 13 are not allowed to use Teen Chat. We do not knowingly collect personal information from children under 13, in line with the Children's Online Privacy Protection Act (COPPA).
• If we learn that a user is under 13, we ban and remove the account and delete its information.
• Overage user are banned. We have systems in place to detect users over the age of 19. Those involved in exploitation of minors will have their information shared with law enforcement.
• If you are a parent or guardian and believe your child under 13 has used Teen Chat, please contact us and we will remove their information.

Information we collect

We collect only what we need to run the chat and keep it safe.
• Account details: Your username, age or date of birth and gender. Registered members also give an email address and a password.
• Profile details: Anything you choose to add to your profile, such as profile and cover pictures, photos, mood, about me, relationship status and profile music.
• What you post: Chat messages, private messages, wall posts and comments, and the images, GIFs, drawings and voice messages you send.
• Technical information: Your IP address, and the approximate country and time zone worked out from it. We also record when you log in and when you were last active, and your chat settings.
• Purchases: If you buy VIP or gold, we keep the plan, price, date, order number and email address. We do not store your full card number.
• Safety records: Reports you make or that are made about you, moderator actions such as warnings, mutes, kicks and bans, and alerts from our automated safety systems.
• Messages to us: If you use our contact form, we keep your name, email address, message and IP address.

How we use your information

• To run Teen Chat: creating and logging in to your account, showing your messages and profile, and saving your settings.
• To keep members safe: moderating the chat, stopping older members from messaging younger members, and finding spam, scams, grooming and illegal content.
• To enforce our rules: including bans, and blocking VPNs and proxies used to get around them.
• To process VIP and gold purchases.
• To send account emails, such as email verification and password resets.
• To answer messages you send us.
• To understand how the site is used, so we can fix problems and improve it.
• To meet our legal obligations.
We do not sell or rent your personal information, and we do not show advertising.

Automated safety checks

• Public chat messages and private messages are checked automatically for signs of grooming, attempts to move young people to other apps, spam, scams and illegal content.
• Uploaded images are checked automatically for nudity, and known child sexual abuse material is blocked.
• Most alerts are reviewed by a human moderator. Some clear-cut cases, such as spam or trying to move members off the site, are blocked or banned automatically.
• Moderators can see reported content and messages when they investigate a problem.

Who we share information with

We use trusted service providers to help us run Teen Chat. They receive only the information needed to provide their service. These include providers of:
• Website hosting, security and protection against bots and attacks.
• Website analytics, so we can see how many people visit and which pages they use.
• Automated image moderation, which checks uploaded images for nudity.
• GIF search, which receives the words you search for.
• Location and VPN detection, which use your IP address to work out your approximate country and whether you are using a VPN or proxy.
• Email delivery, for account emails such as verification and password resets.
• Video players, when you play a video shared in the chat.
We may also share information:
• With law enforcement and child protection organizations, such as the National Center for Missing & Exploited Children (NCMEC), when we report suspected child exploitation or other illegal activity.
• When we are required to by law, court order or a valid request from a government or law enforcement authority.
• When we believe in good faith it is needed to protect someone's safety, or to investigate fraud, security problems or abuse of Teen Chat.
Anything you post in a public chat room or on your profile can be seen by other members. Please think carefully before sharing personal details.

How long we keep information

• Chat messages, private messages and wall posts are deleted automatically after a limited time.
• Accounts are deleted automatically after 30 days with no activity.
• Moderation records, bans, reports of suspected illegal activity and purchase records may be kept for as long as needed for safety, legal and accounting reasons.
• If you delete your account, your account and its information are deleted.

• We use cookies that are needed for the chat to work, such as keeping you logged in and remembering your settings.
• Our security provider uses cookies to protect the site from attacks and bots.
• Our analytics provider uses cookies to count visits and see how pages are used.
• We do not use advertising cookies.
• You can block or delete cookies in your browser settings, but parts of Teen Chat may not work without them.

Your choices and rights

• You can edit or remove your profile information at any time.
• You can use Ignore and your private chat settings to control who can contact you.
• You can delete your own account from the Options tab of your profile. Our blog post on deleting your account shows you how.
• To ask for a copy of your information, a correction or deletion, contact us with your username and the email address on your account. We will need to confirm the request is yours, usually through that email address.
• Depending on where you live, such as the UK or European Union, you may have further rights, including to object to or restrict how we use your information, and to complain to your local data protection authority.
• Parents and guardians can contact us about their teen's information.

Keeping information secure

• The site uses encrypted HTTPS connections.
• Passwords are stored in a scrambled (hashed) form, not as plain text.
• Only staff who need it can see member information.
• No system is completely secure, so keep your password private and never share it. Teen Chat staff will never ask for your password.

Where information is processed

Our servers and service providers may be located outside your country, including in the United States. Your information may be processed there, where privacy laws may differ from those where you live.

Links to other websites

Teen Chat may contain links to other websites. We are not responsible for their content or privacy practices, so please read their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the bottom shows when it last changed. Continuing to use Teen Chat after a change means you accept the updated policy.

If you have questions about this Privacy Policy or your information, please use our Contact Us page.

Last Updated September 16th, 2026